Shipping fee and Delivery

About Shipping Fees
For one delivery address, shipping is free within Japan for purchases totaling ¥3,980 (tax included) or more. For purchases under ¥3,980 (tax included), a flat shipping fee of ¥500 will be charged nationwide.

About Delivery Methods
Your order will be delivered via Yu-Pack or Yu-Packet, depending on the size and weight of the parcel. Please note that we use simple packaging for delivery from the perspective of resource conservation.
While we take great care in packaging, the product package may rarely sustain minor scratches due to impact during transit. As this does not affect the quality of the product, we kindly ask for your understanding in advance.

About Delivery Date and Time
We generally ship products within 2 business days after confirming your order details. Delivery usually takes 1 to 2 days, although this varies by region and service. Deliveries to distant locations, remote islands, and certain other areas may take several days to about a week. *Please note that delivery delays may occur due to order status, delivery circumstances, or weather conditions.

How to Check Your Delivery Information
You can request a redelivery for mail that could not be delivered in your absence. Please use the "Notice of Absence (Fuzai Renrakuhyo)" and apply via Japan Post. Please note that product shipping is limited to within Japan only.

About Yu-Pack
This is a delivery service provided by Japan Post Co., Ltd. You can check the acceptance status and completion of delivery using the tracking service. It can be used to ship parcels with a total of three sides up to 170 cm and a weight of up to 25 kg. Deliveries are made every day, including Saturdays, Sundays, and holidays. You can choose from the following six delivery time slots:

  • Morning
  • Around 12:00 PM - 2:00 PM
  • Around 2:00 PM - 4:00 PM
  • Around 4:00 PM - 6:00 PM
  • Around 6:00 PM - 8:00 PM

  • Around 7:00 PM - 9:00 PM

About Yu-Packet

  • This is a service provided by Japan Post Co., Ltd. for delivering small parcels.
  • You can check the acceptance status and completion of delivery using the tracking service.
  • It can be used to ship parcels with a total of three sides up to 60 cm, a longest side up to 34 cm, a thickness up to 3 cm, and a weight up to 1 kg.
  • Deliveries are made every day, including Saturdays, Sundays, and holidays.
  • Delivery is made to the recipient's mailbox.

About International Shipping
For inquiries regarding the shipment of products overseas, please contact us via the following link: Inquiries – JBP Placenta Official Online Shop (jbp-shop-jp.myshopify.com).